Contact Us

We are here to help! Whether you have questions about our products, need assistance with an order, or require technical support, please feel free to reach out to us.

• Trade Name: BMAX Official Store

• Company Name: Hong Kong Creature Information Technology Co., Limited

• Email: [🔗 support@bmaxbuy.com ]

• Global Support Phone: +86 186 8023 3549

• Business Address: Room 617A, 6/F, International Commerce Plaza, 1 Sha Tsui Road, Tsuen Wan, New Territories, Hong Kong

• Customer Support Hours: Monday – Saturday, 10:00 AM – 8:00 PM (GMT+8)

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💬 What to Expect When You Contact Us:

• Real Human Care: No automated bot loops. You will talk to a real, dedicated member of the BMAX support team.

• Fast Response: We guarantee to review your message and reply via email within 12–24 business hours.