Privacy Policy

Last Updated: July 8, 2026

At BMAX Official Store, we value your trust as much as your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit [bmaxbuy.com].

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🛡️ Our Privacy Commitment

• We do not sell your data. We only use your information to process orders and improve your shopping experience.

• Bank-Level Security. Your payment information is processed through encrypted channels (PayPal/Stripe) and is never stored on our servers.

• Total Control. You can request to delete your data or unsubscribe from marketing communications at any time.

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1. Information We Collect

To provide you with a high-performance computing experience, we collect the following types of information:

• Identity & Contact Data: Name, shipping address, billing address, email, and phone number (strictly used for delivery updates).

• Transaction Details: Products you’ve purchased and interaction history with our store.

• Payment Information: Securely handled via Shopify’s encrypted gateways. We do not see or store your full credit card numbers.

• Technical Data: IP address, browser type, and device information to optimize website performance and prevent fraud.

2. Why We Need Your Data

We use your personal information for the following purposes:

• Fulfill Orders: Ship your BMAX Mini PC or Tablet safely to your doorstep.

• Customer Support: Resolve technical queries efficiently via our global support team.

• Security & Fraud Prevention: Screen orders for potential risks or fraudulent activities to protect your account.

• Experience Optimization: Show you the most relevant tech products based on your browsing interests.

3. How We Share Your Information

We do not trade or rent your data. We only share information with trusted third-party partners essential to our operations:

• Shopify: Our e-commerce platform provider.

• Shipping Partners: Logistics companies to ensure your BMAX products arrive safely.

• Payment Processors: Such as PayPal or Stripe, to ensure secure financial transactions.

• Legal Compliance: When required by law, court orders, or to protect our legal rights.

4. Your Global Rights (GDPR & Beyond)

Wherever you are located—whether in the US, Europe (EEA), or Japan—you have the following rights regarding your data:

• Access: Request a copy of the data we hold about you.

• Correction: Ask us to correct any inaccurate or incomplete information.

• Deletion: Request the permanent deletion of your personal data ("Right to be Forgotten").

• Opt-Out: Unsubscribe from marketing emails at any time with a single click.

5. Security & Data Retention

No system is 100% secure, but we implement industry-standard encryption and security measures to protect your data. We retain your personal information only as long as necessary to fulfill your orders, resolve disputes, or comply with legal obligations.

6. Cookies & Tracking Technologies

We use cookies to remember items in your cart and analyze site traffic to improve user experience. You can choose to disable cookies through your browser settings, though doing so may affect certain features and functionality on our website.

7. Contact Our Global Team

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please reach out to our dedicated support team:

• Email: [support@bmaxbuy.com] (Guaranteed response within 24 hours)

• Global Support (Asia/HQ): +86 186 8023 3549

Corporate Office:
Hong Kong Creature Information Technology Co., Limited
Room 617A, 6/F, International Commerce Plaza,
1 Sha Tsui Road, Tsuen Wan, New Territories, Hong Kong