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Terms of service





Terms of Service

Last Updated: July 8, 2026

Welcome to the BMAX Official Store. This website is operated by Bmax Buy (Hong Kong Creature Information Technology Co., Limited). Throughout the site, the terms “we”, “us” and “our” refer to BMAX.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions. These terms are designed to ensure a safe, transparent, and premium shopping experience for our global community of tech enthusiasts.


SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction. You may not use our high-performance products for any illegal or unauthorized purpose. A breach of any Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted, but credit card information is always encrypted during transfer over networks via industry-standard secure protocols.

SECTION 3 - ACCURACY OF INFORMATION

While we strive for perfection, we are not responsible if information on this site is not 100% accurate or current. The material is provided for general information and should not be the sole basis for decisions without consulting our expert support team.

SECTION 4 - MODIFICATIONS TO PRICES & TAXES (Crucial Update!)

Prices for our products are subject to change without notice.

  • Transparent Pricing: At BMAX Official Store, we strive for "What You See Is What You Pay." For orders shipped to the United States, European Union, and Japan, the price displayed at checkout includes applicable VAT and Customs Duties. There are no hidden fees upon delivery.

We shall not be liable to you or any third-party for any price changes or discontinuance of products.

SECTION 5 - PRODUCTS & GLOBAL WARRANTY (Crucial Update!)

Certain products are available exclusively online through this website.

  • Quality Guarantee: Every BMAX Mini PC and Tablet undergoes rigorous quality control.

  • Local Service Support: Unlike generic cross-border sellers, we provide Local Service Centers in the US, EU, and Japan. Warranty claims and repairs will be handled through these local hubs to ensure fast turnaround and lower shipping costs for you.

  • Return Policy: All returns are subject to our [🔗 Refund Policy ].

SECTION 6 - BILLING AND ACCOUNT ACCURACY

We reserve the right to refuse any order. This includes limiting quantities per person or household to prevent unauthorized reselling, ensuring our products reach genuine individual customers. You agree to provide current and accurate purchase information for all transactions.

SECTION 7 - THIRD-PARTY TOOLS

We may provide access to third-party tools (like order trackers). Use of these is at your own risk, and you should be familiar with the terms provided by those third-party providers.

SECTION 8 - THIRD-PARTY LINKS

We are not responsible for the content or accuracy of third-party websites linked on our store. Please review their policies carefully before engaging in any transaction.

SECTION 9 - USER FEEDBACK

If you send us creative ideas or reviews, you agree that we may use them to improve the BMAX experience. We reserve the right to remove content we deem unlawful or offensive.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information is governed by our [🔗 Privacy Policy ].

SECTION 11 - ERRORS AND OMISSIONS

Occasionally there may be typos or inaccuracies regarding product descriptions, pricing, or availability. We reserve the right to correct these and cancel orders if necessary, even after an order has been submitted.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site for unlawful purposes, infringing on intellectual property, or transmitting malicious code.

SECTION 13 - LIMITATION OF LIABILITY

BMAX does not guarantee that your use of the service will be 100% uninterrupted. You agree that your use of the service is at your sole risk. In no case shall Bmax Buy, our directors, or employees be liable for any incidental or consequential damages, except where required by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify Bmax Buy and our affiliates from any claim made by a third-party due to your breach of these Terms.

SECTION 15 - SEVERABILITY

If any part of these Terms is determined to be unenforceable, the remaining provisions shall remain in full force.

SECTION 16 - TERMINATION

These Terms are effective unless terminated by either you or us. You may terminate these Terms by ceasing to use our site.

SECTION 17 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and BMAX Official Store regarding your use of our services.

SECTION 18 - GOVERNING LAW (Trust Signal)

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong. Our global operations are managed from this international hub to ensure high standards of commerce and legal compliance.

SECTION 19 - CHANGES TO TERMS

We reserve the right to update these Terms at any time. Your continued use of the website following changes constitutes acceptance.

SECTION 20 - CONTACT & OFFICIAL IDENTITY

Questions about the Terms of Service? Our team is ready to help you.

  • Brand: BMAX Official Store

  • Operator: Hong Kong Creature Information Technology Co., Limited

  • Corporate Address: Room 617A, 6/F, International Commerce Plaza, 1 Sha Tsui Road, Tsuen Wan, New Territories, Hong Kong

  • Global Support Email: [🔗 support@bmaxbuy.com ]

Why Contact Us? Whether it's a technical question or a shipping inquiry, a real human from the BMAX team will respond to your email within 24 hours.